A phone or chat agent has more tools to investigate your issue further. If you're still encountering the same issue after doing the recommended steps, I suggest reaching out to our customer care support. Please see this article for further guidelines: Verify and rebuild data in QuickBooks Desktop. You’ll need to enter the info into your company file again since the backup was created. Note: Don’t replace your existing company file.Go to File then select Open or Restore Company. If your error can't be found, you can restore a recent backup.Search for the error(s) in the qbwin.log on the QuickBooks Desktop support site for how to fix it. If the verification finds more damage, you’ll need to fix it manually. ![]()
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